Privacy policy

The protection of your data is important to us



Thank you for visiting our website and for your interest in our company and products.


The protection of your private data is extremely important to us and we want you to feel assured when visiting our website. The following sections therefore inform you about our privacy policy.




The names and addresses of those responsible

RheinLand Versicherungsgruppe
RheinLandplatz, 41460 Neuss, Germany
Phone +49(0)2131 290-0
Phone +49 (0)2131 290-13300

Person responsible for data processing

RheinLand Versicherungs AG
RheinLand Lebensversicherung AG
RheinLandplatz, 41460 Neuss, Germany
Phone +49(0)2131 290-0
Phone +49 (0)2131 290-13555

Name and address of data protection officer

Data protection officer

RheinLand Versicherungs AG

RheinLand Lebensversicherung AG

RheinLandplatz, D-41460 Neuss, Germany
Phone +49(0)2131 290-0
Phone +49 (0)2131 290-3770

General information

The protection and security of your personal data is important to us. This website therefore stores and processes data exclusively in accordance with the German and European General Data Protection Regulation (GDPR). You as a user consent to data processing in the sense of this regulation. The current version of the GDPR can be found here.

This privacy policy applies only to this website. If you are redirected to other sites via links on our pages, please inform yourself immediately on the redirected website about the respective handling of your data. Your personal data (e.g. title, name, address, e-mail address, telephone number, bank details) will be processed by us only in accordance with the provisions of German data protection law. The following privacy policy informs you about the type, scope and purpose of collecting, processing and using personal data.

We would like to point out that data transmission on the internet (e.g. communication by e-mail or via non-encrypted websites) can be subject to security gaps. Complete protection of data against access by third parties is therefore not possible.

Code of Conduct

Code of conduct from the German insurance industry on processing personal data

We take the protection of your privacy very seriously when collecting, processing and using your personal data in accordance with the statutory provisions. We therefore opted into the insurance industry's code of conduct on processing personal data on 1 July 2013. Companies opting into the code of conduct undertake to comply with the agreed requirements and, when necessary, to implement within the specified period any regulations still to be adopted.

The code of conduct sets out rules on how personal data (e.g. for carrying out or terminating insurance contracts) should be processed, thereby creating uniform standards across the insurance industry.
The code of conduct was drawn up together with representatives from the German data protection authorities, the Federation of German Consumer Organisations (Verbraucherzentrale Bundesverband e.V. (vzbv)), the German Insurance Association (Gesamtverband der Deutschen Versicherungswirtschaft (GDV)). It has been declared GDPR-compliant by the Berlin Commissioner for Data Protection and Freedom of Information.

Code of conduct

SSL encryption

This site uses SSL encryption for security reasons and to protect the transmission of confidential content such as inquiries you send to us, the site operator. An encrypted connection is identified by the address line changing from "http://" to "https://" and by a lock symbol in the browser.

If SSL encryption is activated, the data that you transmit to us cannot be read by third parties.


Links that take you away from our website are very carefully checked. However, we assume no responsibility or liability for the content of pages linked from this website or any other internet presence.

Should you notice that links on our website refer to websites whose contents violate applicable laws, please notify us at the e-mail address datenschutz(at) We will then immediately remove these links from the website.

Web analytics

We continuously work to optimise our online offerings. To be able to provide exactly the information that is being searched and requested and to constantly improve our website, we analyse visitor behaviour on our homepage.



The Netmind Core technology is used for analysis.

With Netmind Core, IP addresses are anonymised for the analyses to such an extent that assigning them to a person is not possible.

To block your tracking, Netmind Core must install a cookie on your computer. Cookies are small text files that can be read by a wide variety of software to process the information stored in them. Make the appropriate browser settings to enable you to revoke the use of cookies.

We guarantee now and in the future that anonymous data collected by Netmind Core on this website will be used only for market research and optimisation purposes. The anonymous data is stored by Mindlab in Germany, where we can guarantee the best possible security against external access. No data will be transferred abroad. Because Netmind Core IP addresses are anonymised, linking persons to individual data records is technically not possible. Any sale or transfer of the data to third parties is therefore worthless and is also excluded by the RheinLand Versicherungsgruppe and is not supported at any time.

Further information on GDPR and DATA PROTECTION can be found here.



This website also uses the "Google Analytics" web analysis service to analyse website usage. The provider is Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA).

The service uses "cookies", text files that are stored on your device and enable an analysis of your use of the website. The information collected by the cookies is usually sent to a Google server in the USA and stored there.

Google Analytics cookies are stored on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR.


IP anonymisation

IP anonymisation is enabled on this website. This shortens the IP addresses of users within the member states of the EU and the European Economic Area. Shortening of the IP address omits any personal reference to it. Only in exceptional cases is the full IP address transmitted first to a Google server in the USA and then shortened there.
As part of the order data agreement that the website operators have concluded with Google Inc., Google Inc. uses the information collected to compile an analysis of website usage and website activities and to provide services associated with internet usage.


Browser plugin

You have the option of preventing cookies from being stored on your device by making the appropriate settings in your browser. However, no guarantee can then be given that you have unrestricted access to all the website's functions.

You can also use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to and used by Google Inc. You can find the corresponding plugin here.


Cookies, log files and more

There are three categories of cookies:

  • Cookies that are absolutely necessary to ensure the website's basic functioning
  • Functional cookies to ensure the website's performance
  • Targeted cookies to improve user experience

Some of the internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and more secure. Cookies are small text files which are stored by your browser on your computer.

Most of the cookies we use are "session cookies". These are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser at your next visit.

You can set your browser to inform you when cookies are set and to allow cookies only in individual cases, to accept cookies for specific cases or to generally exclude them and activate automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.


Functional limitations without cookies

If you do not give us general permission to use cookies, certain features and pages will not function as expected.


Server log files

The provider of the pages automatically collects and stores information in so-called server log files which your browser automatically transmits to us. This information is:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

The data is also stored in our system log files. The data is not stored together with any other personal data about the user. A consolidation of this data with other data sources does not take place. We reserve the right to subsequently check this data if we become aware of concrete evidence of illegal use.


Use of JavaScript

JavaScript programs are simple programs downloaded from the server for execution in the browser and which enable operation of a page. JavaScript is used, for example, to enhance the website's visual presentation options or to simplify the operation of certain forms.



Social networks

Our website uses social plugins ("plugins") from several social networks, including Facebook, Xing, Instagram and the like. The plugins are marked with a logo or the addition "social plugin". If you call up a page on our website that contains such a plugin, these plugins can establish direct connections with the social network and, when applicable, transmit data. Communication takes place between the plugin, your browser and the social network. By integrating the plugins, the social networks receive the information that you have accessed in the corresponding page of our website. If you are already logged in to the social network, the social network can assign the visit to your account. If you interact with the plugins, e.g. click on the "Like" button or make a comment, the corresponding information is transmitted directly to the social network and stored there according to the guidelines of the social network. The purpose and scope of the data collection and the further processing and use of the data by the social network as well as your rights in this respect, and the setting of options for the protection of your privacy, can be found in the data protection information of the respective social network. If you do not want social networks to be informed of your visit to our website, you must log out from the social networks before visiting our website or using the app.

Google Maps

Our websites use Google Maps to display maps.

Google Maps is operated by:

Google Inc.
1600 Amphitheatre Parkway
Mountain view
CA 94043 USA

By using this website, you consent to the collection, processing and use by Google, one of its agents, or third parties of data that is automatically collected as well as data entered by you.

The terms of use for Google Maps can be found here.

Details can be found in the data protection centre: Transparency and choice and data protection provisions.

Social Plugins YouTube

We use social plugins from YouTube, a site operated by Google.

The site is operated by:

YouTube, LLC
901 Cherry Ave.
San Bruno, CA 94066, USA.

When you visit a page that uses a YouTube plugin, you will be connected to YouTube's servers. The YouTube server will be informed that you have visited our pages.

If you are logged into your YouTube account, you enable YouTube to assign the visit to our site to your user account. You can prevent this by logging out of your YouTube account.

You can find more information about the handling of user data in YouTube's privacy policy.


Affected rights

According to the EU General Data Protection Regulation you have a right to free information about your stored data as well as, when applicable, a right to correction, blocking or deletion of this data.

Unless your request conflicts with a legal obligation to store data (e.g. data retention), you have a right for incorrect data to be corrected and to have your personal data blocked or deleted.

On request, we will gladly provide you with information on all data stored by our companies. You can send queries, for example, via the following e-mail address: datenschutz(at)


Right to object

You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data that is undertaken on the basis of Art. 6(1)(e) or (f) GDPR; this also applies to profiling based on these provisions.
Those responsible will no longer process the personal data relating to you unless compelling reasons for processing, which are protection worthy and outweigh your interests, rights and freedoms, can be proven or the processing serves to assert, exercise or defend legal claims.
If the personal data concerning you is processed for the purpose of direct advertising, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such advertising; this also applies to profiling to the extent that it is connected with such direct advertising.
If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
You have the possibility to exercise your right of objection in connection with the use of information society services - notwithstanding Directive 2002/58/EC - by means of an automated procedure using technical specifications.


Right to revoke the declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time, provided that you have given such consent. The revocation of your consent does not affect the legality of the processing carried out on the basis of your consent until you revoke your consent.


RheinLand Versicherungs AG
RheinLand Lebensversicherung AG
Data Protection Officer
RheinLandplatz, D-41460 Neuss
Phone +49 (0)2131 290-0
Telefax +49 (0)2131 290-3770


Right to complain and supervisory authority

If you have a complaint, you have the possibility to contact the Data Protection Officer specified above or a data protection supervisory authority.  The data protection supervisory authority responsible for us is:

Die Landesbeauftragte für Datenschutz NRW
Kavalleriestr. 2-4
40213 Düsseldorf


Privacy policy

Please read the overview of our privacy policy for RheinLand Versicherungs AG and RheinLand Lebensversicherungs AG.

Data protection consent and release from confidentiality

Data protection consent and release from confidentiality:
To secure a legal basis for data processing, insurance applications include a consent declaration in accordance with the provisions of the GDPR, particularly with regard to special data such as details on health:
Declaration of consent and release from confidentiality, Life
Declaration of consent and release from confidentiality, Casualty


Service provider list

The insurance companies of the RheinLand Versicherungsgruppe maintain a list of service providers who can work for them under a contract. They collect, process or use personal and/or health data as agreed. The obligation to maintain the list of service providers results from the requirements of the GDPR and the new declarations of consent and confidentiality. If the main task of a service provider is to collect, process and use personal data, the service provider will be named in the list. The service providers for whom the processing of personal data is not the main task, such as workshops or document storage facilities, are listed in categories in the service provider list. This applies also to service providers who work only occasionally or at short notice for the companies of the RheinLand Versicherungsgruppe. You may object to the transfer of data to companies named in the service provider list in individual cases, stating your reasons. It will then be examined whether, due to your particular personal situation, your legitimate interest takes precedence over the transmission of your data.
Overview of companies and service providers

Objection to web analysis



You can object at any time to the analysis of your website visit by clicking on this link.





By clicking on this link, you can object to the collection of your data by Google Analytics. Click to download an "opt-out cookie" that will prevent your information from being collected on future visits to this site.


Further information on the use of data by Google Inc. can be found here.